Frequently Asked Questions:
How much do you charge and why?
It depends on the date, type of event, location, duration, number of guests, etc. We are not an "average" DJ service. We are proud of the value we bring to our clients and price our service on that value. Before you decide on the least expensive DJ, think about how much of an influence a disc jockey has on the success of your event.
What is your payment policy?
The deposit amount is usually $100.00 to $250.00. The Balance MUST BE PAID AT LEAST TWO WEEKS PRIOR TO THE EVENT in CASH, CHECK, MONEY ORDER or CERTIFIED CHECK. You can also pay by CREDIT CARD through our web site. ( www.veryimportantparty.com ). Please note: (If paying by Credit Card add 2.9% or $3.20 per $100.00 to offset processing cost). This policy is in place to assure you don't have to worry about carrying payments to your event.
What is your cancellation policy?
The deposit fee is non-refundable. It can however be applied towards a future booking within one year if we have the date available.
What is your policy on "holding" dates for someone?
All dates are on a first come first served basis. If you've called or emailed about a particular date and it is open, someone else can contact us and reserve it. However, once we agree on a fee and we send you a contract, that date is reserved for you for a period of 10 days. If we do not receive your deposit and signed contract by the deadline listed on the agreement, the date once again becomes available to the next person that may want it Once we have received your deposit and signed contract the date is all yours.
Are you insured? Yes. VIP Entertainment, LLC is a fully insured company with equipment and liability insurance for your protection and peace of mind.
After we hire you for our wedding or event, when do we meet to go over all the final details?
Ideally, we would like to have all the final details for your event 2 weeks before your reception or event. This includes all song requests. This gives us adequate time to arrange your event and locate the songs if they are not in our library.
Why should we hire you? Anyone can play music.
A DJ should do more than simply play music. A good DJ will also act as the MC of an event. A good MC is the most important part of the wedding reception. The DJ/MC brings out the personality of the event. He adds to the atmosphere. He must be experienced enough to constantly adjust throughout the event to assure everyone has a good time.
I have a friend that will DJ my wedding or event for $300. Can you beat it?
No we can't beat that. To our knowledge, we know of no professional DJ that has the expensive professional equipment, music library, and experience to host a successful wedding within this price range.
Is your music collection 100% legal?
Yes. With the advent of illegal file-sharing on the internet, it can be easy for an individual to simply download all the songs they want and start a DJ business. We are a legitimate and professional Disc Jockey service. All of our music is of the highest digital quality and is purchased from music companies that sell only to disc jockeys which include royalties.
Do you provide a written contract?
Yes. We will outline all the entertainment related information that we have agreed on in an easy to read contract. This will protect you the client, as well as us the provider of excellent DJ services.
Can we stay in touch with you if we have any questions?
Yes. We are incredibly easy to contact. We actually answer our phone unlike many DJ companies that you have to talk to voice mail. Emails are replied to ASAP.
What kind of music do you provide?
We provide Big Band, Dance, Classic Rock, Popular Rock, Top 40, Swing, 80's Dance, Jazz, Country, Disco, Ethnic, Latin, Popular, Motown, etc.. In addition to all the best party hits from the 40's to today. All together, we have well over 20,000 songs that we bring with us to any event.
Can we pick out music for our event?
Yes. Our web site is set up for you to go to our MUSIC DATABASE and pick your top 25 to 50 dance songs. That will give us a ideal of the type of genre of music you like for your event and we will do the rest. Or, you can leave it up to our years of experience to blend the right selects for your specific event. We actually enjoy getting lists from our clients as it helps us to make the event YOUR EVENT!!!
Do you take (and play) requests.
Yes and no. Yes, we take requests that are danceable. We keep track of requests and will play them at appropriate times during the event. And no, we won't play anything inappropriate or offending or containing vulgarity. Especially if there are children at the event. We try to play as many requests as possible. But, there are times when there simply is not enough time to play them all. Or, the client may advise us not to play certain songs.
Do you carry backup equipment?
Yes. We have backup equipment. Our systems are designed with backup equipment. We feel ALL DJ's should have backup equipment for your peace of mind.
Can we meet with you before our event?
Yes, It is a must. We will make an appointment with you in-person or by telephone. We will contact you at least two weeks prior to your event. We also offer complete access to your event planning via our web based software. We will make every effort to get the planning completed to your satisfaction,
Are Gratuities accepted?
Gratuities are accepted and appreciated and may be given to the DJ at your event. If you feel our service (or any other vendor) has performed over and beyond your expectations, then it is at your discretion.
Can we come and see you in action at a party of reception?
Unfortunately no. We do not think it is appropriate to invite potential clients to our current clients events. We respect their right to privacy. Since every clients taste's are different, you may view an event and think, "this DJ is not my style", when in reality, the DJ may simply be complying with the wishes of that particular client.
Do you take breaks?
No. Not unless you want or require us to. The music is non-stop!!
Can we (or a guest) give you a CD to play?
For the most part, the answer is yes. We cannot control the content or quality of what might be on a CD given to us. Especially a home-made one. You are welcome to give us the CD to test for quality and content before the event.
What kind of equipment do you use?
We use DJ equipment that is recognized throughout the industry as the top of the line professional DJ gear. We use JBL & Mackie sound systems and American DJ and Martin Lighting.
What if our DJ gets sick?
In our eyes, the show must go on. In the remote possibility that an emergency prevents us from getting to your event, we have a full backup plan. That is one of the benefits to booking with a multi-service DJ Company. We always have someone on call. We do not sub-contact. Our DJ's work for us, are trained by us and use our equipment. All have been with us at least 5 years. When you book VIP Entertainment you get VIP Entertainment. .
Are you available for overtime?
We want to keep the fun going for as long as you want. We can work beyond our contracted time if the venue will allow it. You can pay for overtime at the time it is requested. You can also book overtime in advance. Overtime is $50.00 per half hour.
Are you a member of any professional organizations?
Yes. We are a Charter Member of SAVANNAH WEDDING PROFESSIONALS
( www.savannahweddingprofessionals.com ) & a member of THE NATIONAL ASSOCIATION OF MOBILE ENTERTAINERS.
How Do We Hire You?
We will discuss your event and your needs. Agree on a fee. We'll send you a contract via email or mail. Simply sign it and return it with your deposit by the date indicated on your contract. From there, we'll stay in touch with you and help you with the planning process leading to your event. It's that easy. |
